Terms of Service

Last updated: March 15, 2026

1. Acceptance of Terms

By accessing or using the website elev8ai.org and any services provided by Elev8 AI Solutions & Services ("Company," "we," "us," or "our"), you agree to be bound by these Terms of Service ("Terms"). If you do not agree to all of these Terms, you must not use our website or services.

These Terms constitute a legally binding agreement between you and Elev8 AI Solutions & Services. Your continued use of our services following the posting of any changes to these Terms constitutes acceptance of those changes.

2. Services

Elev8 AI Solutions & Services provides AI-powered business solutions including but not limited to: AI chatbot development and deployment, marketing automation, website creation, ADA/WCAG compliance auditing and remediation, security assessments, AI consulting, employee AI training, and related digital services.

We reserve the right to modify, suspend, or discontinue any part of our services at any time without prior notice. We shall not be liable to you or any third party for any modification, suspension, or discontinuation of services.

Service delivery timelines are estimates and may vary based on project complexity, client responsiveness, and third-party dependencies. Our standard delivery window is 24–48 hours for most services, but this is not a guarantee.

3. Accounts

Certain features of our website may require you to create an account. You are responsible for maintaining the confidentiality of your account credentials and for all activities that occur under your account.

You agree to provide accurate, current, and complete information during registration and to update such information to keep it accurate, current, and complete. We reserve the right to suspend or terminate accounts that contain inaccurate or incomplete information.

You must notify us immediately of any unauthorized use of your account or any other breach of security. We will not be liable for any loss or damage arising from your failure to comply with this section.

4. Payments & Refunds

All payments are processed securely through Stripe. By making a purchase, you agree to Stripe's terms of service in addition to these Terms. We accept major credit cards and debit cards.

Prices for our services are listed on our website and are subject to change without notice. All prices are in US dollars unless otherwise stated.

Refund Policy: Due to the nature of digital services and custom AI development, all sales are final once work has commenced. If you are unsatisfied with a deliverable, we will work with you to make reasonable revisions within the scope of the original project. Refund requests for services not yet started must be submitted within 48 hours of purchase.

Subscriptions: Monthly subscription services may be cancelled at any time. Cancellation takes effect at the end of the current billing period. No partial refunds are issued for unused portions of a billing period.

5. Intellectual Property

All content, features, and functionality of the elev8ai.org website — including but not limited to text, graphics, logos, icons, images, audio clips, digital downloads, and software — are the property of Elev8 AI Solutions & Services or its content suppliers and are protected by United States and international copyright, trademark, and other intellectual property laws.

Client Deliverables: Upon full payment, clients receive a non-exclusive license to use deliverables (websites, chatbots, marketing materials) for their business purposes. Source code and proprietary AI configurations remain the property of Elev8 AI Solutions & Services unless explicitly transferred in a separate written agreement.

You may not reproduce, distribute, modify, create derivative works of, publicly display, or otherwise exploit any of our content without prior written consent.

6. User Responsibilities

You agree to use our services only for lawful purposes and in accordance with these Terms. You agree not to:

  • Use our services in any way that violates any applicable federal, state, local, or international law or regulation
  • Attempt to gain unauthorized access to any part of our website, server, or any connected database
  • Use our AI tools or services to generate harmful, misleading, defamatory, or illegal content
  • Interfere with or disrupt the integrity or performance of our services
  • Impersonate or attempt to impersonate the Company, a Company employee, or another user
  • Use any automated means to access our services without our express written permission

    • You are solely responsible for the content you provide to us for use in AI training, chatbot configuration, and marketing materials. You represent that you have all necessary rights to such content.

    7. AI Content Disclaimer

    Our services utilize artificial intelligence technologies to generate content, provide recommendations, and automate business processes. While we strive for accuracy and quality, AI-generated content may occasionally contain errors, inaccuracies, or biases.

    No Guarantee of Accuracy: AI-generated outputs are provided "as is" and should be reviewed by the client before publication or use in business operations. We do not guarantee that AI-generated content will be error-free, complete, or suitable for any particular purpose.

    Human Oversight: We recommend that all AI-generated content be reviewed by a qualified human before being used in critical business decisions, legal documents, medical advice, or financial guidance.

    Elev8 AI Solutions & Services shall not be held liable for any damages, losses, or consequences arising from the use of AI-generated content without proper human review and verification.

    8. Limitation of Liability

    TO THE FULLEST EXTENT PERMITTED BY APPLICABLE LAW, ELEV8 AI SOLUTIONS & SERVICES, ITS OFFICERS, DIRECTORS, EMPLOYEES, AND AGENTS SHALL NOT BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, OR PUNITIVE DAMAGES, INCLUDING WITHOUT LIMITATION, LOSS OF PROFITS, DATA, USE, GOODWILL, OR OTHER INTANGIBLE LOSSES, RESULTING FROM:

  • Your access to or use of or inability to access or use our services
  • Any conduct or content of any third party on our services
  • Any content obtained from our services
  • Unauthorized access, use, or alteration of your transmissions or content

    • Our total liability for any claims arising out of or relating to these Terms or our services shall not exceed the amount you paid to us in the twelve (12) months preceding the claim.

    9. Indemnification

    You agree to defend, indemnify, and hold harmless Elev8 AI Solutions & Services, its officers, directors, employees, and agents from and against any claims, liabilities, damages, judgments, awards, losses, costs, expenses, or fees (including reasonable attorneys' fees) arising out of or relating to your violation of these Terms, your use of our services, or your violation of any rights of a third party.

    10. Privacy

    Your use of our services is also governed by our Privacy Policy, which is incorporated into these Terms by reference. Please review our Privacy Policy to understand our practices regarding the collection, use, and disclosure of your personal information.

    By using our services, you consent to the collection and use of information as described in our Privacy Policy. We are committed to protecting your privacy and handling your data responsibly.

    11. Termination

    We may terminate or suspend your access to our services immediately, without prior notice or liability, for any reason, including without limitation if you breach these Terms.

    Upon termination, your right to use our services will immediately cease. If you wish to terminate your account, you may contact us at the email address provided below.

    All provisions of these Terms which by their nature should survive termination shall survive, including without limitation, ownership provisions, warranty disclaimers, indemnity, and limitations of liability.

    12. Governing Law

    These Terms shall be governed by and construed in accordance with the laws of the State of Florida, without regard to its conflict of law provisions.

    Any legal action or proceeding arising under these Terms shall be brought exclusively in the federal or state courts located in Pasco County, Florida, and the parties hereby consent to personal jurisdiction and venue therein.

    13. Dispute Resolution

    Informal Resolution: Before filing any formal dispute, you agree to first contact us at powellb.elev8ai@gmail.com and attempt to resolve the dispute informally for at least thirty (30) days.

    Binding Arbitration: If informal resolution is unsuccessful, any dispute, controversy, or claim arising out of or relating to these Terms shall be settled by binding arbitration administered by the American Arbitration Association in accordance with its Commercial Arbitration Rules. The arbitration shall take place in Pasco County, Florida.

    Class Action Waiver: You agree that any arbitration or legal proceeding shall be conducted on an individual basis and not as a class action, consolidated action, or representative action.

    The arbitrator's decision shall be final and binding and may be entered as a judgment in any court of competent jurisdiction. Each party shall bear its own costs and expenses in connection with the arbitration.

    14. Modifications

    We reserve the right to modify or replace these Terms at any time at our sole discretion. If a revision is material, we will provide at least thirty (30) days' notice prior to any new terms taking effect by posting the updated Terms on our website.

    What constitutes a material change will be determined at our sole discretion. By continuing to access or use our services after those revisions become effective, you agree to be bound by the revised terms.

    15. Contact

    If you have any questions about these Terms of Service, please contact us:

    Elev8 AI Solutions & Services

    Email: powellb.elev8ai@gmail.com

    Phone: 813.669.0932

    Website: elev8ai.org

    New Port Richey, FL — Serving Tampa Bay